failure to connect to server

[pokey]

when using built in vnc desktop share I am able to access home pc from work normally but am unable to connnect to laptop at work from home, I can see it listed, can access secure shares and autosync. desktop share is allowed on laptop at work. after password prompt I get message saying unable to connect to server. any suggestions?

[admin]

Does the local DesktopShare self-test work? did you open incoming port for gbwinvnc.exe in your firewall?

[bradtatum]

Admin, how do you open the firewall port you mentioned?

[admin]

It depends on which firewall is using. All popular firewalls allow set some exceptions rules for particular applications. Please set the rule to allow gbwinvnc.exe accept incoming connections.