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View Full Version : Fixed by Google: Computers can't see each other because Gtalk server issue

admin
01-31-2009, 11:53 PM
Started Jan 30th, lots of users reported that they can not see other instances of their machines logged in using the same gmail username. As we were diagnosing this problem, we found that it is due to an update of Gtalk service server on Jan
30th. Some other 3rd party software is experiencing some issues because of this upgrade as well. see
http://www.google.com/support/forum/p/Talk/thread?tid=14c9ccd0a20b8dfc&hl=en

We posted a bug report in google's support forum, meanwhile we are trying our best to reach them through other channels.
http://www.google.com/support/forum/p/Talk/thread?tid=50ff03cf52ff3a42&hl=en

We know this issue may cause huge inconvenience for many users, we feel very sorry about that. Please be patient while we are trying our best to fix this issue ASAP. Thank you for your understanding and support!

If you know some one is working on Google Gtalk, please help us by forwarding this message to him/her. Thanks a lot!
harvestqueen
02-01-2009, 06:24 AM
It has been more than 24 hours since the problem was reported. Any updates?
admin
02-02-2009, 02:50 PM
We have been informed by someone from Google's Gtalk team that they are working on this issue now, and a fix will be available likely in one day. Thank you, Gtalk team!

We knew that betting on Google's openness and the wonderful gtalk team is the most important decision we have made on Gbridge!
admin
02-02-2009, 06:34 PM
We have been informed by Google that the issue has been fixed and the fix has been rolled out to all servers. Our internal test shows that the fix does solve the problem. Thanks Gtalk team for the extremely fast response!
diptiman
02-02-2009, 06:36 PM
Dear Admin

Thanks for the reply regarding 'Can't see each other' :( bug, which will be fixed by gtalk team. I found that it was OK with old version. I get stuck with it since I have upgraded to version 1.0.0.1184. Hope it will be resolved soon. Till then I have to find some alternative.

Best wishes to GTALK & GBRIDGE

Regards
diptiman
02-02-2009, 06:42 PM
Thanks a lot !!!!!!!!!!!!
Unregistered
02-03-2009, 12:29 AM
Top work Google bods. Great to know that Google supports 3rd party apps in such a prompt manner.

9 PC guy
wizard43
02-03-2009, 03:08 PM
Yes, it is now working fine for me as of 5PM EST (GMC - 5). It may well have been working earlier, but I have been out. Thanks.
Unregistered
02-04-2009, 01:29 PM
still cant see my own pc's is it just me now?
admin
02-04-2009, 05:26 PM
still cant see my own pc's is it just me now?
can you create a new account and retry again?